1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of the website, programs, products, and services offered by Candere Life Coaching Pty Ltd (trading as Candere Life Coaching, "we", "us", or "our"). By accessing this website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the website or our services.
2. Services
We offer coaching programs, courses, group experiences, speaking engagements, and related educational content. Our services are intended for adults (18+) and are provided for personal development purposes. Coaching is not therapy, counselling, medical, legal, or financial advice. We make no guarantees of specific results from your participation.
3. Payments, Refunds, and Cancellations
Program fees, payment plans, and refund eligibility are specified at the point of enrolment for each individual program. Unless explicitly stated otherwise in your enrolment agreement, all payments are non-refundable once a program has commenced. Where a payment plan is offered, you remain responsible for the full balance regardless of attendance or completion.
4. Intellectual Property
All content on this website and within our programs — including text, frameworks, methodologies, recordings, workbooks, graphics, and logos — is the intellectual property of Candere Life Coaching Pty Ltd and is protected by copyright and trademark laws. You may not reproduce, distribute, resell, or create derivative works without our prior written consent.
5. User Conduct
You agree not to use the website or our services to:
- Violate any applicable law or regulation.
- Infringe on the rights of others.
- Transmit harmful, harassing, defamatory, or unlawful content.
- Attempt unauthorised access to any part of the site or systems.
6. Disclaimers and Limitation of Liability
The website and our services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Candere Life Coaching Pty Ltd disclaims all warranties, express or implied. We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or services.
7. Governing Law and Dispute Resolution
These Terms are governed by the laws applicable in Mount Coolum, Queensland, Australia. Any dispute arising from these Terms or your use of our services shall be resolved by binding arbitration conducted in Mount Coolum, Queensland, Australia, and you waive any right to a jury trial or to participate in a class action.
Privacy Policy
A. Information We Collect
We collect information you voluntarily provide (such as name, email address, phone number, and content you submit through forms) and limited technical information collected automatically (such as IP address, browser type, pages viewed, and cookies).
B. How We Use Your Information
- To respond to enquiries and deliver our services.
- To send program updates, invoices, and relevant communications.
- To improve the website experience and analyse traffic.
- To comply with legal obligations.
C. Cookies
We use essential cookies required for the site to function and optional cookies for analytics. You may accept or decline non-essential cookies via the consent banner shown on your first visit, and you may adjust your browser settings at any time.
D. Sharing Your Information
We do not sell your personal information. We may share data with trusted service providers (e.g., payment processors, email delivery, scheduling, hosting) strictly to deliver our services. We may disclose information when required by law.
E. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at kerriann@kaluketic.com.
F. Data Retention and Security
We retain personal information only as long as necessary for the purposes outlined or as required by law, and we maintain reasonable safeguards to protect it. No method of transmission over the internet is fully secure.
G. Changes to This Policy
We may update these Terms and this Privacy Policy from time to time. Updates take effect on the date posted at the top of this page.
H. Contact
Questions about these Terms or our Privacy Policy can be sent to kerriann@kaluketic.com.